Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following types of information:

• Contact Information: Name, email address, company name, and phone number when provided through our contact forms.
• Communication Data: Messages, inquiries, and any files you submit through our support system.
• Technical Information: IP address, browser type, device information, and usage patterns to improve our services.
• Analytics Data: Website usage statistics and performance metrics to optimize user experience.

2. How We Use Your Information

We use your information for the following purposes:

• Respond to your inquiries and provide customer support
• Deliver our AI automation services and consulting
• Communicate about our products, including Inbox Detox and TOMO Books
• Improve our website, services, and user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services
• Legal Requirements: When required by law, regulation, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and support tickets are typically retained for up to 3 years unless legally required otherwise.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing activities

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to external sites or services. We encourage you to review the privacy policies of any third-party services you access through our website.

9. Children's Privacy

Our main website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our corporate website. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: